Returns & Exchanges
At Gardena, we want your home to be your sanctuary; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Our goal is to ensure every piece fits perfectly into your lifestyle and meets our high standards of quality.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Secure the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Drop Off Your Return
Affix the prepaid label to the outside of the box and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing